Terms & Conditions

Throughout the site, the terms “we”, “us” and “our” refer to WorkSpa Ltd (“Workspa”) WorkSpa Ltd Park Farm Barn, Brabourne, Kent, TN25 6RG

WorkSpa offers this website, including all information and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting WorkSpa and engaging in our “Service” and agree to be bound by the following terms and conditions.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

We act as Agents for our Specialists. We are contracting with you to provide the service, it is understood that Our Specialists contract to work through us to offer their services for you as an end client. We can substitute the contract with another WorkSpa Specialist, if one of our Specialists is unable to perform the service.

These Terms and conditions will be accepted by You as an agreed client of services supplied to you by WorkSpa.

Products and services

You will provide Us with any relevant information related to the service, or experience as purchased, and confirmation of the holding by them of any required authorisations or consents either prior to commencement of any or all services.

We acknowledge and agree to use appropriate efforts to provide You and your clients with services and Specialists who match the experience and skills required for the engagement, outline product as described by WorkSpa.

We will consider the Engagement accepted unless otherwise specified.

If during the Engagement, your Client terminates their relationship with Us or wishes to stop the Engagement or is prevented by ill health or other circumstances, you shall provide Us with reasonable notice and if applicable a new engagement date.

Unsatisfactory Work

If the service performed by the Specialist is not to a good standard or the Specialist display Unacceptable Behaviour, You will in the first instance, contact Us to discuss the issue and the appropriate steps to take.

If all parties agree that the Specialist’s work and or Product is unsatisfactory then We will use all reasonable efforts to replace the Specialist with another Specialist.

Billing and account information

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Payment is required within 10 days of the invoice date (unless agreed otherwise with WorkSpa accounts team). There will be a 1.5% interest charge per month on all late payments.

We require a 50% deposit for bookings with a value of £500 or over, which can be paid via credit card or WorldPay Transfer. If you need to cancel your appointment, we ask you to do so seven days in advance. If this is not possible, the deposit will be held.

We agree to reasonable rebates or refunds regarding any failures to complete the engagement agreed.

You do not pay any expenses (incurred by the Specialist) in fulfilling the Engagement.

You are not responsible for the payment of the Specialist’s Remuneration,

We are not responsible for the payment of any products/product purchased directly from any external manufactures. Our agreement is exclusively between You and no other parties.

User reviews and comments

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful, abusive or obscene material.

You may only use an accurate e-mail address, and ensure all information provided to us is authentic. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.


These Terms and Conditions make neither of us the agent of the other and we remain independent contractors.

No third party (including the Specialist) shall be entitled to enforce any terms of these Terms and Conditions.

You are not entitled to set off any claims. You may have against Us against any monies which are or may be payable to Us by You in connection with these Terms and conditions or on any other basis.

We shall not be liable to You for indirect loss. We shall only be liable to You for direct loss to the level of the aggregate of Our billing and account information element (but not the Specialist’s Remuneration) of the Rate as agreed by both parties.

Nothing in this Clause limits our liability for death or personal injury or fraud.

This agreement will be subject to English law and the jurisdiction of the English Courts.